DANA And QRIS Under Local Law
Our Legal policy explains which account details we collect when you add a wallet or bank route and why those records may be needed for account checks. DANA, OVO, GoPay and QRIS can appear in the payment path, while bank transfer and virtual account records may
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be matched with your account reference. We use those details to trace a deposit or withdrawal request, resolve a status mismatch and check that the request comes from the account holder. Access depends on local law, and you should use the payment route shown for your
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account rather than sending funds through an unlisted route. If a payment remains pending, keep the receipt and contact us through the account support path. Our policy can change when a legal or operational requirement changes, so check this page before relying on an older copy.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.